GENERAL TERMS AND CONDITIONS
GENERAL TERMS AND CONDITIONS
Weinberghotel Edelacker, based in Freyburg, Schloss 25
Please note the following General Terms and Conditions, which govern the contractual relationship between you and us and which you accept by making your booking.
The GTC set out below apply both to accommodation contracts and to agreements concerning conferences, celebrations and similar events. The latest version of the GTC shall apply. We expressly reserve the right to make changes.
GENERAL TERMS AND CONDITIONS FOR EVENTS
1. SCOPE
1.1 These terms and conditions apply to contracts for the hire of the hotel’s conference, banquet and function rooms for the purpose of holding events such as banquets, seminars, conferences, etc., as well as to all other services and supplies provided by the hotel to the organiser in this context.
1.2 The subletting or re-letting of the rooms, areas and display cases made available, as well as the hosting of job interviews, sales events or similar functions, requires the hotel’s prior written consent, whereby the right to terminate the contract pursuant to Section 540(1), second sentence, of the German Civil Code (BGB) is excluded.
1.3 The organiser’s general terms and conditions shall only apply if this has been expressly agreed in writing.
2. CONCLUSION OF THE CONTRACT, CONTRACTING PARTIES, LIABILITY
2.1 The contracting parties are the hotel and the organiser. The contract is concluded upon the hotel’s acceptance of the organiser’s application. The hotel is free to confirm the booking of the event in writing.
2.2 The hotel shall be liable for damage resulting from injury to life, limb or health for which it is responsible. Furthermore, it shall be liable for any other damage resulting from an intentional or grossly negligent breach of duty by the hotel or from an intentional or negligent breach of the hotel’s duties typical of the contract. Duties typical of the contract are those which make the proper performance of the contract possible in the first place and on the fulfilment of which the customer relies and is entitled to rely. A breach of duty by the hotel is deemed equivalent to a breach by a legal representative or vicarious agent. Any further claims for damages, unless otherwise provided for in these terms and conditions, are excluded. Should any disruptions or defects occur in the hotel’s services, the hotel shall endeavour to remedy the situation upon becoming aware of them or upon immediate notification by the organiser. The organiser is obliged to make every reasonable effort to remedy the disruption and to minimise any potential damage. Furthermore, the organiser is obliged to inform the hotel in good time of the possibility of exceptionally high damages arising.
3. SERVICES, PRICES, PAYMENTS
3.1 The hotel is obliged to provide the services ordered by the organiser and confirmed by the hotel.
3.2 The organiser is obliged to pay the hotel’s agreed or applicable prices for these and any other services utilised. This also applies to services commissioned by the organiser directly or via the hotel, which are provided by third parties and advanced by the hotel. In particular, this also applies to claims from copyright collecting societies.
3.3 The agreed prices include the taxes applicable at the time the contract is concluded. Should the statutory value-added tax rate change after the contract is concluded, the prices shall be adjusted accordingly.
3.4 If the period between the conclusion of the contract and its performance exceeds 4 months and the price generally charged by the hotel for such services increases, the hotel may increase the contractually agreed price by a reasonable amount, but by no more than 10 per cent.
3.5 The hotel is entitled to require the organiser to make a reasonable advance payment upon conclusion of the contract. The amount of the advance payment and the payment dates may be agreed in writing in the contract. In the event of late payment by the organiser, the statutory provisions shall apply.
3.6 In justified cases, such as the organiser’s arrears in payment or an extension of the scope of the contract, the hotel is entitled, even after the contract has been concluded and up to the start of the event, to demand an advance payment as set out in clause 3.5 above, or to increase the advance payment agreed in the contract up to the full agreed remuneration.
3.7 The organiser may only set off a claim against a claim by the hotel if the claim is undisputed or has become final and binding.
4. WITHDRAWAL BY THE HOTEL
4.1 Where it has been agreed that the organiser may withdraw from the contract free of charge within a specified period, the hotel is, for its part, entitled to withdraw from the contract during this period if enquiries are received from other organisers regarding the event rooms booked under the contract and the organiser, upon being asked by the hotel and being given a reasonable period of notice, does not waive its right to withdraw. This applies mutatis mutandis where an option has been granted, if other enquiries have been received and the organiser, upon enquiry by the hotel setting a reasonable deadline, is not prepared to make a firm booking.
4.2 If an agreed or requested advance payment is not made even after the expiry of a reasonable grace period set by the hotel, the hotel shall also be entitled to withdraw from the contract.
4.3 Furthermore, the hotel is entitled to terminate the contract extraordinarily for objectively justified reasons, in particular if
- force majeure or other circumstances for which the hotel is not responsible render the fulfilment of the contract impossible;
- events or rooms are booked culpably on the basis of misleading or false information or by concealing material facts; material facts in this context may include the identity of the organiser, their solvency or the purpose of their stay;
- the hotel has reasonable grounds to believe that the event may jeopardise the smooth running of the business, the safety or the hotel’s public reputation, without this being attributable to the hotel’s sphere of control or organisation;
- the purpose or occasion of the event is unlawful;
- there is a breach of clause 1.2.
4.4 The hotel’s justified withdrawal shall not give rise to any claim for damages on the part of the organiser. Should the hotel have a claim for damages against the organiser following a withdrawal pursuant to clauses 4.2 or 4.3 above, the hotel may claim a lump-sum amount. Clauses 5.3 to 5.6 shall apply mutatis mutandis in this case.
5. WITHDRAWAL BY THE ORGANISER (CANCELLATION)
5.1 The organiser may unilaterally terminate the contract concluded with the hotel free of charge only if a right to withdraw free of charge has been expressly agreed in the contract or if a statutory right to terminate free of charge exists.
5.2 Where a deadline for withdrawal from the contract free of charge has been agreed between the hotel and the organiser, the organiser may withdraw from the contract by that date without triggering any claims for payment or damages by the hotel. The organiser’s right of withdrawal shall lapse if they do not exercise it in writing vis-à-vis the hotel by the agreed deadline.
5.3 If a right of withdrawal in accordance with clause 5.1 has not been agreed or has already lapsed, and there is also no statutory right to terminate the contract free of charge, the hotel retains the right to the agreed remuneration in accordance with clauses 5.4, 5.5 and 5.6, notwithstanding the non-utilisation of the service. The hotel must set off any income from letting the premises to other parties as well as any expenses saved. The expenses saved in each case may be calculated on a flat-rate basis: at 10 per cent where rental prices are itemised separately; otherwise in accordance with clauses 5.4, 5.5 and 5.6. The organiser is free to prove that the claim has not arisen or has not arisen in the amount claimed. The hotel is free to prove that a higher claim has arisen.
5.4 If the organiser cancels on or after the 30th day prior to the event date, the hotel is entitled, in addition to the agreed rental price (less any income or expenses saved in accordance with clause 5.3, second sentence) and the services advanced in accordance with clause 3.2, second sentence, 50 per cent of the lost food and beverage turnover; from the 14th day, 80 per cent; and from the 2nd day, 100 per cent of the food and beverage turnover. In the case of events lasting several days, the first day of the event shall be decisive for calculating the time limit. The organiser is free to prove that the claim has not arisen or has not arisen in the amount claimed. The hotel is free to prove that a higher claim has arisen.
5.5 Catering turnover shall be calculated using the following formula: agreed set menu price or buffet price plus drinks × number of participants. If no price has yet been agreed for the set menu, the cheapest three-course set menu or the cheapest buffet price from the currently valid event package shall be used as the basis. Drinks shall be charged at one third of the set menu price or buffet price.
5.6 If a conference flat rate per participant has been agreed, the hotel is entitled to charge 50 per cent of the conference flat rate multiplied by the agreed number of participants in the event of cancellation from the 30th day prior to the event date, 80 per cent from the 14th day, and 100 per cent from the 2nd day. For events lasting several days, the first day of the event shall be taken as the starting point for calculating the notice period. The organiser is free to prove that the claim has not arisen or has not arisen in the amount claimed. The hotel is free to prove that a higher claim has arisen.
6. CHANGES TO THE NUMBER OF PARTICIPANTS AND THE EVENT DATES
6.1 Any increase in the number of participants by more than 5% must be notified to the hotel no later than five working days before the start of the event; such an increase requires the hotel’s consent, which must be given in writing. The invoice shall be based on the actual number of participants, but shall not be less than 95 per cent of the agreed higher number of participants. If the actual number of participants is lower, the organiser shall be entitled to reduce the agreed price by the amount of the additional savings in expenditure resulting from the lower number of participants, provided the organiser can provide evidence thereof.
6.2 A reduction in the number of participants by more than 5% must be notified to the hotel in good time, no later than five working days before the start of the event. The invoice shall be based on the actual number of participants, but shall not be less than 95 per cent of the ultimately agreed number of participants. Clause 6.1, sentence 3, shall apply mutatis mutandis.
6.3 If the number of participants is reduced by more than 10%, the hotel is entitled to swap the confirmed rooms, taking into account any difference in room hire charges, unless this would be unreasonable for the organiser.
6.4 If the agreed start or end times of the event are changed and the hotel agrees to these changes, the hotel may charge a reasonable fee for the additional services provided, unless the hotel is at fault.
7. BRINGING IN FOOD AND DRINK
As a general rule, the organiser may not bring food and drink onto the premises for events. Exceptions require a written agreement with the hotel’s banqueting department. In such cases, a reasonable contribution towards covering overheads will be charged.
8. TECHNICAL EQUIPMENT AND CONNECTIONS
8.1 Where the hotel procures technical equipment, connections and/or other equipment from third parties on behalf of the organiser at the organiser’s request, it shall act in the name, under the authority and on behalf of the organiser. The organiser shall be liable for the careful handling and proper return of such equipment. The organiser shall indemnify the hotel against all claims by third parties arising from the provision of such equipment.
8.2 The use of the Organiser’s own electrical equipment connected to the hotel’s mains supply requires the hotel’s consent. Any malfunctions or damage to the hotel’s technical installations arising from the use of such equipment shall be borne by the Organiser, insofar as the hotel is not responsible for them. The hotel may record and charge a flat-rate fee for the electricity costs incurred through such use.
8.3 The organiser is entitled, with the hotel’s consent, to use their own telephone, fax and data transmission equipment. The hotel may charge a connection fee for this.
8.4 The organiser must obtain any official permits required for the event in good time and at their own expense. They are responsible for complying with public law requirements and other regulations.
8.5 The organiser shall, on its own responsibility, handle the formalities and settlements required in connection with copyright-relevant activities (e.g. musical performances, film screenings, streaming services) with the relevant institutions (e.g. GEMA).
8.6 Faults affecting technical or other facilities provided by the hotel shall be rectified immediately where possible. Payments may not be withheld or reduced insofar as the hotel is not responsible for such faults.
9. LOSS OR DAMAGE TO ITEMS BROUGHT ONTO THE PREMISES
9.1 Exhibition items or other objects, including personal belongings, brought onto the premises are held at the organiser’s own risk within the event rooms or the hotel. The hotel accepts no liability for loss, destruction or damage, nor for financial loss, except in cases of gross negligence or wilful misconduct on the part of the hotel. This does not apply to damage resulting from injury to life, limb or health. Furthermore, all cases in which safekeeping constitutes a contractual obligation typical of the contract, given the circumstances of the individual case, are excluded from this disclaimer of liability.
9.2 Any decorative materials brought in by the organiser, as well as other items brought onto the premises by the organiser and their use, must comply with fire safety requirements and official regulations. The hotel is entitled to request official proof of this. If such proof is not provided, the hotel is entitled to remove any materials already brought in at the organiser’s expense. To prevent potential damage, the placement and installation of items must be agreed with the hotel in advance.
9.3 Any exhibition items or other objects brought in must be removed immediately after the event has ended. Should the organiser fail to do so, the hotel may arrange for their removal and storage at the organiser’s expense. Should the items remain in the event room, the hotel may charge a reasonable fee for loss of use for the duration that the room is unavailable.
10. ORGANISER’S LIABILITY FOR DAMAGE
10.1. Where the organiser is a business, they shall be liable for all damage to the building or its contents caused by event participants or visitors, staff, other third parties associated with them, or by the organiser themselves.
10.2. The hotel may require the organiser to provide appropriate security (e.g. insurance, deposits, guarantees).
11. FINAL PROVISIONS
11.1. Any amendments or additions to the contract, the acceptance of the application or these terms and conditions for events must be made in writing. Unilateral amendments or additions by the customer shall be invalid.
11.2. The place of performance and payment is the hotel’s registered office.
11.3. If the organiser is a trader or a legal entity under public law, the exclusive place of jurisdiction shall be Freyburg. However, the hotel may, at its discretion, bring legal proceedings against the organiser at the organiser’s registered office. The same shall apply in each case to organisers not covered by the first sentence if they do not have their registered office or place of residence in an EU Member State.
11.4. German law shall apply. The application of the UN Convention on Contracts for the International Sale of Goods is excluded.
11.5. Should any individual provisions of these General Terms and Conditions for Events be or become invalid or void, this shall not affect the validity of the remaining provisions. In all other respects, the statutory provisions shall apply.
Valid from 1 October 2026
GENERAL TERMS AND CONDITIONS FOR THE HOTEL ACCOMMODATION CONTRACT
1. SCOPE
1.1. These terms and conditions apply to contracts for the letting of hotel rooms for accommodation, as well as to all other services and supplies provided by the hotel to the customer.
1.2. The subletting or re-letting of the rooms provided, as well as their use for purposes other than accommodation, require the hotel’s prior written consent; the right to terminate the contract pursuant to Section 540(1), second sentence, of the German Civil Code (BGB) is hereby excluded.
1.3. The customer’s general terms and conditions shall only apply if this has been agreed in advance.
2. CONCLUSION OF THE CONTRACT, CONTRACTING PARTIES
2.1. The contract is concluded upon the hotel’s acceptance of the customer’s booking request. The hotel is free to confirm the room booking in writing.
2.2. The contracting parties are the hotel and the customer. If a third party has made the booking on behalf of the customer, that third party shall be jointly and severally liable with the customer to the hotel for all obligations arising from the hotel accommodation contract, provided that the hotel has received a corresponding declaration from the third party.
3. SERVICES, PRICES, PAYMENTS, SET-OFF
3.1 The hotel is obliged to keep the rooms booked by the customer available and to provide the agreed services.
3.2 The customer is obliged to pay the hotel’s agreed or applicable rates for the provision of the rooms and any other services used by the customer. This also applies to services commissioned by the customer directly or via the hotel which are provided by third parties and advanced by the hotel.
3.3 The agreed prices include the taxes and local charges applicable at the time the contract is concluded. They do not include local charges which, under the relevant local legislation, are payable by the guest themselves, such as visitor’s tax. In the event of a change in statutory value-added tax or the introduction, amendment or abolition of local charges on the subject matter of the contract after the contract has been concluded, the prices shall be adjusted accordingly. In the case of contracts with consumers, this shall only apply if the period between the conclusion of the contract and its performance exceeds four months
3.4. If the period between the conclusion of the contract and its performance exceeds four months and the price generally charged by the hotel for such services increases, the hotel may increase the contractually agreed price appropriately, but by no more than 10 per cent.
3.5. Invoices issued by the hotel without a due date are payable in full within 10 days of receipt of the invoice.
3.6 The hotel is entitled to require the customer to make a reasonable advance payment upon conclusion of the contract. The amount of the advance payment and the payment dates may be agreed in writing in the contract. In the event of late payment by the customer, the statutory provisions shall apply.
3.7 In justified cases, such as the customer being in arrears with payment or an extension of the scope of the contract, the hotel is entitled, even after the contract has been concluded and up to the start of the stay, to demand an advance payment within the meaning of clause 3.6 above or an increase in the advance payment agreed in the contract up to the full agreed remuneration.
3.8 The hotel is also entitled, at the start of and during the stay, to demand from the customer a reasonable advance payment within the meaning of clause 3.6 above for existing and future claims arising from the contract, insofar as such a payment has not already been made in accordance with the preceding clauses.
3.9 The customer may only set off or offset a claim against a claim by the hotel if the customer’s claim is undisputed or has become final and binding.
4. CANCELLATION BY THE CUSTOMER (CANCELLATION, WITHDRAWAL)
4.1 The customer may only unilaterally withdraw from the contract concluded with the hotel if a right of withdrawal has been expressly agreed in the contract or if a statutory right of withdrawal or termination exists.
4.2 Provided that a deadline for withdrawal from the contract free of charge (up to 5 days before arrival) has been agreed between the hotel and the customer, the customer may withdraw from the contract by that date without triggering any claims for payment or compensation by the hotel. The customer’s right of withdrawal shall lapse if they do not exercise it in writing vis-à-vis the hotel by the agreed deadline.
4.3 If no right of withdrawal has been agreed or has already lapsed, and there is also no statutory right of withdrawal or termination, the hotel retains the right to the agreed remuneration despite the service not being used. The hotel must set off any income from letting the rooms to other guests as well as any expenses saved. If the rooms are not let to other guests, the hotel may apply a flat-rate deduction for expenses saved. In this case, the customer is obliged to pay 80 per cent of the contractually agreed price for accommodation with or without breakfast, as well as for package deals including third-party services, half-board and full-board arrangements. The customer is free to provide evidence that the aforementioned claim has not arisen, or has not arisen in the amount claimed. An exception to this is a booking made at the ‘Flex Rate’, which may be cancelled free of charge up to 6.00 pm on the day of arrival.
5. CANCELLATION BY THE HOTEL
5.1 Where it has been agreed that the customer may cancel the contract free of charge within a specified period, the hotel is, for its part, entitled to cancel the contract during this period if enquiries are received from other customers regarding the rooms booked under the contract and the customer, upon being asked by the hotel and given a reasonable deadline, does not waive their right to cancel. This applies mutatis mutandis where an option has been granted, if other enquiries have been received and the customer, upon being asked by the hotel and given a reasonable deadline, is not prepared to make a firm booking.
5.2 If an agreed or required advance payment is not made even after the expiry of a reasonable grace period set by the hotel, the hotel is also entitled to withdraw from the contract.
5.3 Furthermore, the hotel is entitled to terminate the contract extraordinarily for objectively justified reasons, in particular if
- force majeure or other circumstances beyond the hotel’s control render the fulfilment of the contract impossible;
- rooms or spaces are booked culpably on the basis of misleading or false information or by concealing material facts; material facts in this context may include the guest’s identity, financial solvency or the purpose of their stay;
- the hotel has reasonable grounds to believe that the use of the service may jeopardise the smooth running of the business, the safety or the hotel’s public reputation, without this being attributable to the hotel’s sphere of control or organisation;
- the purpose or reason for the stay is unlawful;
- there is a breach of clause 1.2 above.
5.4 The hotel’s justified cancellation does not entitle the customer to claim damages. Should the hotel be entitled to claim damages from the customer following a cancellation in accordance with clauses 5.2 or 5.3 above, the hotel may calculate such damages on a lump-sum basis. Clause 4.3 shall apply mutatis mutandis in this case.
6. PROVISION, HANDOVER AND RETURN OF ROOMS
6.1 The customer has no entitlement to the provision of specific rooms.
6.2 Booked rooms are available to the customer from 4.00 pm on the agreed day of arrival. The customer has no entitlement to earlier provision.
6.3 On the agreed day of departure, the rooms must be vacated and made available to the hotel by 10.00 am. Thereafter, in addition to any loss incurred as a result, the hotel may charge 50 per cent of the full accommodation rate (list price) for the additional use of the room until 6.00 pm, and 90 per cent from 6.00 pm onwards. This does not give rise to any contractual claims on the part of the guest. The guest is free to prove that the hotel has incurred no claim for usage fees, or a substantially lower claim.
7. LIABILITY OF THE HOTEL
7.1 The hotel shall be liable for damage for which it is responsible arising from injury to life, limb or health. Furthermore, it shall be liable for other damage resulting from an intentional or grossly negligent breach of duty by the hotel or from an intentional or negligent breach of the hotel’s obligations typical of the contract. Obligations typical of the contract are those obligations which are essential for the proper performance of the contract and on the fulfilment of which the customer relies and is entitled to rely. A breach of duty by the hotel is deemed equivalent to a breach by a legal representative or vicarious agent.
Further claims for damages are excluded, unless otherwise provided for in this clause 7. Should any disruptions or defects occur in the hotel’s services, the hotel shall endeavour to remedy the situation upon becoming aware of them or upon immediate notification by the customer. The customer is obliged to make a reasonable contribution to resolving the disruption and minimising any potential damage.
7.2 The hotel is liable to the customer for items brought onto the premises in accordance with the statutory provisions. The hotel recommends the use of the hotel or in-room safe. Should the guest wish to bring in cash, securities and valuables worth more than 800 euros or other items worth more than 3,500 euros, this requires a separate storage agreement with the hotel.
7.3 Where a parking space is made available to the guest in the hotel garage or on the hotel car park, even for a fee, this does not constitute a contract of safekeeping. In the event of loss or damage to motor vehicles parked or manoeuvred on the hotel premises and their contents, the hotel shall only be liable in accordance with the provisions of clause 7.1 above, sentences 1 to 4.
7.4 Wake-up calls are carried out by the hotel with the utmost care. Messages for guests are handled with care. The hotel may, subject to prior agreement with the guest, accept, store and – upon request – forward post and parcels for a fee. In this regard, the hotel shall only be liable in accordance with the provisions of clause 7.1 above, sentences 1 to 4.
8. GENERAL
8.1 In all other respects, the hotel’s current house rules shall apply, which can be viewed on our website at any time.
9. FINAL PROVISIONS
9.1 Any amendments or additions to the contract, the acceptance of the booking or these terms and conditions for hotel accommodation must be made in writing. Unilateral amendments or additions shall be invalid.
9.2 If the customer is a trader or a legal entity under public law, the exclusive place of jurisdiction shall be Freyburg. However, the hotel may, at its discretion, bring proceedings against the customer at the customer’s place of business. The same shall apply in each case to customers who do not fall under the first sentence if they do not have their place of business or residence in an EU Member State.
9.3 German law shall apply. The application of the UN Convention on Contracts for the International Sale of Goods is excluded.
9.4 Should any individual provisions of these General Terms and Conditions for Hotel Accommodation be or become invalid or void, this shall not affect the validity of the remaining provisions. In all other respects, the statutory provisions shall apply.
Valid from 1 October 2026




